Jilly777 Privacy Policy – How We Protect Your Personal Data

1. Introduction

Jilly777 ("we," "our," or "us") is an online casino platform operated for the benefit of Filipino players. We are fully committed to protecting the privacy and personal data of every person who visits, registers on, or interacts with the Jilly777 platform at jilly777.com.

This Privacy Policy explains in plain language what personal data we collect from you, how we use it, who we may share it with, and how long we keep it. It also tells you about the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and how you can exercise those rights.

By creating an account on Jilly777 or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform and contact us to request account closure.

2. Personal Data We Collect

Jilly777 collects only the personal data that is necessary to provide you with a safe, functional, and compliant online casino experience. The categories of data we collect include:

3. How We Collect Your Data

Jilly777 collects personal data through several channels depending on how you interact with the platform:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically: When you access the Jilly777 platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies.
• From third parties: We may receive verification data from KYC and identity verification service providers, fraud prevention tools, and payment processors such as GCash, Maya, or your bank — but only as necessary to complete transactions and verify your identity.

We do not purchase data lists or acquire personal data from data brokers. All data we hold about you has been collected directly as part of your relationship with Jilly777.

4. Why We Use Your Personal Data

Every piece of data Jilly777 holds is used for a specific, legitimate purpose. We do not process your data beyond what is necessary for the purposes listed below:

• Account Management: To create, maintain, and secure your Jilly777 account.
• Identity Verification (KYC): To verify your age, identity, and eligibility to play in compliance with Philippine gaming regulations and anti-money laundering laws.
• Payment Processing: To process deposits and withdrawals securely via your chosen payment channel.
• Game Delivery: To provide access to Tongits, Sabong, Baccarat, JILI Slots, NBA Betting, Live Casino, Bingo, and other games on the platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other malicious activity.
• Regulatory Compliance: To meet our obligations under Philippine gaming licences, the Data Privacy Act, and Anti-Money Laundering Act (AMLA).
• Marketing Communications: To send you relevant promotions, bonus offers, and platform updates — but only if you have opted in to receive them.
• Platform Improvement: To analyse usage patterns and improve the overall player experience on Jilly777.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, all processing of personal data must be anchored on a lawful basis. Jilly777 relies on the following legal grounds:

• Contract Performance: Processing necessary to fulfil our contractual obligations to you as a registered player (e.g., processing deposits, paying out winnings).
• Legal Obligation: Processing required to comply with Philippine law, including KYC verification requirements, AMLA reporting obligations, and gaming licence conditions.
• Legitimate Interests: Processing necessary to pursue Jilly777's legitimate business interests, such as fraud prevention, platform security, and improving service quality — provided these interests are not overridden by your rights.
• Consent: For marketing communications and optional analytics, we process your data only with your explicit consent, which you may withdraw at any time.

6. Sharing Your Personal Data

Jilly777 does not sell, rent, or share your personal data with third parties for their own commercial purposes. We share data only in the following limited circumstances:

• Payment Processors: To facilitate deposits and withdrawals, we share necessary financial data with payment partners such as GCash, Maya, GrabPay, InstaPay, and banking partners. These providers are bound by strict data processing agreements.
• KYC / Identity Verification Providers: We use trusted, accredited service providers to verify your identity documents. They process only the minimum data required for verification purposes.
• Fraud Prevention & Security Tools: We share technical and transaction data with fraud detection platforms to protect all players on the Jilly777 network.
• Regulatory Authorities: We are legally required to disclose certain data to Philippine gaming regulators, the AMLC, the National Privacy Commission, and law enforcement agencies when required by law.
• Technology & Infrastructure Partners: Hosting providers, cloud platforms, and customer support software vendors who process data on our behalf under strict contractual data protection obligations.

7. Cookies & Tracking Technologies

Jilly777 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here's a breakdown of the types of cookies we use:

• Essential Cookies: Required for the platform to function. These enable login sessions, game loading, and security features. They cannot be disabled without breaking core functionality.
• Performance Cookies: Help us understand how players navigate Jilly777 so we can identify slow pages, errors, and areas for improvement. Data collected is aggregated and anonymous.
• Functional Cookies: Remember your preferences such as language settings, display options, and notification preferences to personalise your experience.
• Analytics Cookies: Used to track player behaviour patterns in aggregate form. This data helps us improve game offerings and platform design. These cookies require your consent.

You can manage or disable non-essential cookies through the cookie preferences panel available on the platform, or through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of Jilly777.

8. How Long We Keep Your Data

Jilly777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Philippine law. Our general data retention guidelines are as follows:

• Account Data: Retained for the duration of your active account and for a minimum of 5 years after account closure, as required by AMLA and gaming regulations.
• Transaction Records: Retained for a minimum of 10 years in line with AMLA record-keeping requirements.
• KYC Documents: Retained for the period required by applicable regulations, typically 5 years post-account closure.
• Support Communications: Retained for 2 years to assist with dispute resolution and service improvement.
• Marketing Data: Retained until you withdraw consent or unsubscribe, whichever comes first.
• Technical & Usage Data: Typically retained in anonymised or aggregated form for up to 24 months.

When data is no longer needed and its retention period has expired, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

9. How We Secure Your Data

Jilly777 employs a layered security framework to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• TLS 1.3 encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Role-based access controls ensuring staff can only access the data they need for their specific job function.
• 24/7 security monitoring and automated threat detection systems.
• Annual staff training on data protection and cybersecurity best practices.

Despite these measures, no system can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights, Jilly777 will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by Jilly777. You can exercise any of these rights by contacting our Data Protection Officer at privacy@jilly777.com.

We will respond to all valid data rights requests within 30 calendar days. In cases requiring additional verification or involving complex requests, we may extend this period by an additional 30 days, but we will notify you of the extension within the initial 30-day window.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. Protection of Minors

Jilly777 is strictly for adults aged 18 years and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18. During registration and KYC verification, we take active steps to verify the age of all players.

If we become aware that a minor has registered on Jilly777 or has provided us with personal data, we will immediately suspend the account, delete all associated personal data, and refund any deposits to the original payment method after verification.

Parents and guardians who suspect that a minor in their care has accessed Jilly777 are encouraged to contact us immediately at support@jilly777.com.

12. Cross-Border Data Transfers

Jilly777 primarily processes and stores player data within servers located in Asia. In some cases, it may be necessary to transfer data to service providers or infrastructure partners based outside the Philippines — for example, cloud hosting services or security tool providers.

When such transfers occur, Jilly777 ensures that adequate safeguards are in place to protect your data to a standard equivalent to the Philippine Data Privacy Act. These safeguards include contractual data processing agreements, standard contractual clauses, and — where applicable — transfers to countries with comparable data protection laws.

Your data will never be transferred to a country or recipient that cannot provide adequate protection without appropriate contractual and legal safeguards in place.

13. Changes to This Privacy Policy

Jilly777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes that significantly affect how we handle your personal data, we will provide advance notice via e-mail or an in-platform notification at least 14 days before the changes take effect. Your continued use of Jilly777 after the effective date of the revised Privacy Policy constitutes acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or how Jilly777 handles your personal data, please reach out to us through any of the following channels:

• General Support: support@jilly777.com
• Data Protection Officer (DPO): privacy@jilly777.com
• Live Chat: Available on the platform after login, 24/7
• FAQ: Visit our FAQ page for quick answers

Our Data Protection Officer is responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. All data privacy enquiries are handled confidentially and responded to within 30 days.